Privacy Policy

Effective Date: 28th September 2025

Tahira Animal Welfare Foundation (TAWF), a registered charity in the UK and Pakistan, values the privacy of our supporters, donors, and visitors. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

1. Information We Collect

We may collect:

Automatically collected data: IP address, browser type, operating system, language, pages visited, time spent, search queries, access times and dates, and other usage statistics.
Information you provide: full name, email address, postal address, phone number, and any materials you submit (feedback, images, articles).
Donation information: payment details are processed securely by third-party providers such as PayPal, Stripe, and GoFundMe.

2. How We Use Your Information

We use the information to:

Process donations and issue receipts
Provide updates on our work and campaigns
Respond to inquiries and supporter requests
Improve website functionality and user experience
Share success stories, testimonials, and impact updates
Protect our website and donors from fraud or abuse
Comply with legal and financial obligations

3. Legal Basis for Processing (UK & EU Donors)

We process personal data under GDPR/UK GDPR on the following legal bases:

Consent – when you subscribe to updates or provide marketing permissions
Contract – to process your donation or provide requested services
Legal obligation – for accounting, audit, and compliance purposes
Legitimate interest – to improve services, fundraise ethically, and protect our operations

4. Billing & Payments

We never store full payment card details. All donations are processed securely by third-party processors (PayPal, Stripe, GoFundMe). Their use of your personal data is governed by their respective Privacy Policies.

5. Data Retention

We retain personal information only as long as necessary:

Donation records: up to 6 years for legal/accounting requirements
Other personal data: until it is no longer needed for the purposes collected, unless you request deletion earlier

6. Your Rights (UK & EU Donors)

You have the right to:

Access your personal data
Request correction or deletion
Restrict or object to processing
Withdraw consent at any time
Request data portability
Lodge a complaint with a supervisory authority (e.g., the UK Information Commissioner’s Office)

To exercise your rights, contact us at info@tawf.org.uk.

7. Cookies & Similar Technologies

Our Website uses cookies and similar technologies to enhance your browsing experience and help us improve our services. Cookies are small text files placed on your device when you visit a website.

We use the following types of cookies:

Essential cookies – required for the Website to function properly (e.g. security, donation forms)
Analytics cookies – help us understand how visitors use our Website, so we can improve content and navigation
Functional cookies – remember your preferences, such as language or display settings
Marketing cookies – may be used to deliver relevant content or measure the effectiveness of campaigns

You can control or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our Website.

8. Security

We use SSL encryption, secure servers, and restricted access to protect your information. While no system is 100% secure, we take all reasonable steps to safeguard your data.