Refund Policy

Effective Date: 28th September 2025
 

At Tahira Animal Welfare Foundation (TAWF), we value every contribution and the trust our donors place in us. We are committed to handling all sponsorships and donations with transparency and fairness.
 

1. Refund Eligibility

We understand that circumstances may change or errors may occur when making a donation. Whether it’s an incorrect amount, a duplicate transaction, or a simple change of mind, we are committed to treating every request with care. Each refund request for single or recurring donations will be reviewed individually to ensure fairness and transparency.
 

2. How to Request a Refund

If you wish to request a refund:

• Please email us at info@tawf.org.uk

• Provide your full name, donation date, amount, and method of payment.

• Let us know the reason for your refund request (e.g., error, duplicate, change of mind).
   

3. Processing of Refunds

• Refunds will be evaluated and approved by TAWF’s team.

• Approved refunds will be returned to the original payment method.

• Refunds typically take 7 to 10 business days to appear, depending on your bank or payment provider.
   

4. Third-Party Payment Processors

Since we use trusted third-party processors (PayPal, Stripe, etc.) to handle donations, the exact refund timelines may vary according to their policies.
 

5. Contact Us

If you have any questions or concerns regarding this Refund Policy, please reach out to us at:

📧 info@tawf.org.uk